Based on your choice in the upcoming questionnaire, Mateja will either call you at the appointed time or send you the link to the online meeting a few minutes before the session. You will also receive a reminder over the phone. Please make sure to select the correct time zone when making the appointment.
You can reschedule or cancel no longer than 12 hours before the appointment. After that, you'll be charged the full fee regardless of whether you attended or not. You can reschedule or cancel appointments by clicking on the "Change/Cancel Appointment" button in your confirmation email. If you have any questions, do not hesitate to contact info(at)transformthepain.com.